Frequently asked questions
Everything parents ask us before the first lesson — in one place. Can’t find your answer? Write to us.
1. What does the starter lesson look like?
The starter lesson is your child’s first individual online meeting with a mentor. The mentor gets to know their interests and level, and the child starts their first mini-project right away — no tests, no interrogations. After the lesson you receive our suggestion for a path, a mentor and a plan.
We deduct the full cost of the starter lesson from the first month’s subscription — if you stay, it works out to zero. You can book it through the contact form.
2. What exactly will my child learn?
Depending on the chosen path: 3D design and printing, 3D modelling, 3D scanning, microcontroller programming (including building their own SMARS robot), using AI wisely, or advanced computer skills. The common denominator: your child learns through projects, not lectures — and every stage ends with something you can see or touch.
Beyond technology, they develop competencies that pay off everywhere: seeing work through to the end, breaking problems into steps and learning from mistakes. You’ll find the details on the project path pages.
3. What if my child gets bored or discouraged?
It’s the most common concern parents have — and it’s exactly what the mentor is for. In 1-on-1 mentoring we match projects to your child’s interests (games, robots, buildings), and when an obstacle appears the mentor helps them through it instead of leaving them alone with the problem.
If the topic still stops being interesting — we change the project or the path, not the child. Interests at this age come and go, and we treat that as a natural part of the process.
4. How does online mentoring work?
Lessons are live, 1-on-1, over a video call with screen sharing. The mentor sees the child’s work the whole time and reacts in real time — it’s a conversation and joint work, not a webinar. Mentoring means 2 lessons a month, 60 minutes each.
The results don’t stay in the computer: the designed models are 3D-printed and shipped home, so online learning ends with a physical project on the desk.
5. Is my child safe?
Yes — and we treat it as a priority. Lessons are always taught by the same, verified mentor, and you have full insight into how the collaboration is going. The “Cybroskillers” Discord community is moderated, with clear rules and no open access from the internet.
On top of that, we teach children digital hygiene: strong passwords, protecting private data and recognising threats — safety is part of the programme, not a footnote in the terms.
6. How do payments and cancellation work?
1-on-1 mentoring is billed as a monthly subscription: 2 × 60 min a month — $260 / month. Prints are free — you only pay for delivery: $16 within the EU (option in the cart); for other countries, please contact us before ordering.
You can also pay upfront. Mentoring: a semester (5 months) — $50 less: $1,250; a school year (10 months) — you pay for 9: $2,340. Themed pack (course without a mentor): $120 for 30 days of access; a semester — $600 with free shipping of prints; a school year — $1,080 (you pay for 9 months).
You buy access for a month (or a semester / school year upfront) — it does not renew automatically, so there is nothing to cancel. Details, including the 14-day right of withdrawal: Terms.
7. How is the subscription different from a digital course in the shop?
The subscription is the full Cybroskill experience: a 1-on-1 mentor, free 3D prints (you only pay for delivery to your home), access to scenarios and the community. It’s the choice for children who need guidance and regularity — which is most of them.
The digital courses in our shop are selected paths in a self-paced version, at your own rhythm and without a mentor. Good as a supplement or a start for independent teenagers.